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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kevin Clark

September 12, 2023

5  out of  5 rating by Kevin Clark
"I've been with John "Rock" Simmons Insurance Agency for several years. Never an issue. Office staff is professional, courteous and ready to assist and answer any questions you may have. KEEP UP THE GOOD WORK!!!"

LaJuania Henry

September 7, 2023

4  out of  5 rating by LaJuania Henry
"Great staff of people. I am a recently new customer with the John Simmons State Farm branch. So far so good. Keep up the good work."

Rushelia Walton

September 7, 2023

5  out of  5 rating by Rushelia Walton
"I have known John "Rock" Simmons for years. FYI, cheered for him in high school (Vashon). I am proud to be a return customer for my home and car insurance needs. Maceo has been handling my return process back into the StateFarm family. He's done this with a professional focus on my coverage and needs of protection. He's what I call a Customer Focus individual who care and go the extra mile to satisfy his clients. Thank You!"

Cachet Cachet

August 24, 2023

5  out of  5 rating by Cachet Cachet
"Maceo and Gladys are amazing. Home and auto Experts."

Angela Carey

August 4, 2023

5  out of  5 rating by Angela Carey
"John “The Rock” Simmons, Maceo & Gladys are more than insurance agents; they are trusted extended family, caring advisors and support. They provide exceptional service, dedication to clients and love for the community at this State Farm office"

sue johnson

August 2, 2023

5  out of  5 rating by sue johnson
"I called State for Maceo for a quote for renters insurance. He jumped right on it and gave me the quote within 10 minutes. I called the E renters to get a quote for renters insurance. I am still waiting on the quote that was two days ago so you know who I called Maceo I have the quote I’m very happy and I also got some other insurances that I desperately needed. This company is really great. so happy they took care of me I would recommend Mr John and Maceo anytime it was a pleasure to work with such good people and informative Thank you. Suzanne Tiller."

Annette Llewellyn

August 1, 2023

5  out of  5 rating by Annette Llewellyn
"I have been with Mr. Simmons’ agency for over 12 years. I have had nothing but outstanding experiences with that office (Mr. Simmons, Gladys and Maceo). They have always and continue to give, the best customer service. They are there when I need help with new and old products (new car, renter’s, home owners’ insurance). I can’t say enough good things about them. I wholeheartedly recommend Mr. Simmons’ office if you need any type of insurance coverage."

Mannie Williams

July 24, 2023

5  out of  5 rating by Mannie Williams
"Maceo was very helpful!!! Will recommend them for ALL insurance needs!! Thanks again!!!!"

Brian Simmons

July 24, 2023

5  out of  5 rating by Brian Simmons
"I recently had the pleasure of working with John Rock Simmons State Farm Agency, and I am delighted to share my exceptional experience. From the moment I walked through their doors, I was met with professionalism, attentiveness, and a genuine desire to provide outstanding service. John Rock Simmons and his team have truly set a high standard in the insurance industry. Customer Service: The level of customer service provided by John Rock Simmons State Farm Agency is unmatched. From the first interaction, I felt valued and understood. The staff members are friendly, knowledgeable, and always willing to go the extra mile to ensure that their clients' needs are met. Whether it was answering my questions, explaining policy details, or providing personalized recommendations, they consistently demonstrated their commitment to exceptional customer service. Insurance Expertise: John Rock Simmons and his team possess a wealth of insurance knowledge and expertise. They took the time to understand my unique circumstances and provided tailored solutions to meet my specific insurance requirements. Their in-depth understanding of various insurance products and coverage options was impressive. They guided me through the process, explaining the intricacies of each policy and ensuring I had a comprehensive understanding before making any decisions. I truly felt confident and well-informed throughout the entire experience. Prompt and Efficient: One of the standout aspects of John Rock Simmons State Farm Agency is their promptness and efficiency. Whether I needed to file a claim or make changes to my policies, they handled everything swiftly and efficiently. The team's responsiveness was exceptional, promptly returning calls and emails, and addressing any concerns or inquiries I had in a timely manner. This level of efficiency provided me with peace of mind, knowing that I was in capable hands. Trustworthy and Reliable: Trust is paramount when it comes to insurance, and John Rock Simmons State Farm Agency has certainly earned mine. They have built a solid reputation for being trustworthy and reliable, ensuring that their clients' best interests are always at the forefront. I never had to worry about hidden agenda or being sold unnecessary coverage. They provided transparent and honest advice, giving me confidence that I had made the right decisions for my insurance needs. Community Involvement: Beyond their exceptional services, John Rock Simmons State Farm Agency is deeply committed to giving back to the community. They actively engage in local initiatives, supporting various charitable organizations and community events. This dedication to making a positive impact demonstrates their genuine care for the community they serve, further solidifying their reputation as a responsible and socially conscious agency. Conclusion: In an industry where exceptional service and reliability are paramount, John Rock Simmons State Farm Agency stands out as a true leader. From their exceptional customer service and insurance expertise to their promptness and reliability, they consistently exceed expectations. I highly recommend John Rock Simmons State Farm Agency to anyone seeking an insurance provider that prioritizes their clients' needs and provides peace of mind."

Lynne Jackson

July 21, 2023

5  out of  5 rating by Lynne Jackson
"We have been with the John "Rock" Simmons Agency for many years. There has NEVER been a time when they were not helpful, professional, knowledgeable, friendly and prompt and responsive, and supportive! All of these are the qualities we look for with volunteers, associates and vendors. We could not be more pleased. They are very patient and send friendly reminders when we get lost in the mass of things to do. John and Maceo are an excellent team. We feel very fortunate to have signed with them."

Brian Nichols

July 20, 2023

5  out of  5 rating by Brian Nichols
"Love going to this location for car insurance. The people there have honestly become like family to me. Great service and even better people"

Simply Airicha

July 13, 2023

5  out of  5 rating by Simply Airicha
"I was referred to John Simmons insurance agency while in search for a new policy. They did a wonderful job walking me through the process and got me the quote I needed! Gladys and Maceo were pleasant to work with. I’m glad i found them. Definitely recommend!"

Joe H

July 6, 2023

4  out of  5 rating by Joe H
"I came in just wanting a quote and ended up switching to their insurance not in short for the work Debbie did for me. Debbie was very attentive and took her time during the process. I bundled auto and home. I’d recommend working with Debbie to anyone."

kim spence

June 30, 2023

5  out of  5 rating by kim spence
"Maceo did a great job getting my new policies in place! Great customer service!!"

life as dajah

June 8, 2023

5  out of  5 rating by life as dajah
"Maceo Simmons helped me tremendously in obtaining the auto and home owners insurance that best suited me. I’m very grateful."

Crystal B.

June 2, 2023

5  out of  5 rating by Crystal B.
"I recently started a few policies with Maceo at this office. He is very polite and knew what would best fit my needs. I am happy I chose this business to help me and I will recommend them to Maceo."

Bernie Frazier

June 2, 2023

5  out of  5 rating by Bernie Frazier
"I've been with John Simmons for approximately 30 years. He's been a great agent!"

Jasmine Simmons

May 2, 2023

5  out of  5 rating by Jasmine Simmons
"Very helpful !!!! Highly recommended!!!"

alex chuma

April 25, 2023

5  out of  5 rating by alex chuma
"Great service! Gave us great quotes for home and auto policy customer service is exceptional."

Pauletta Brown

April 7, 2023

5  out of  5 rating by Pauletta Brown
"Maceo Simmons was extremely helpful throughout the entire process of establishing new insurance policies for our home and autos. He took time to explain the home policy to me line by line. The office was prompt and professional in responding to our inquiry. John Simmons was warm and kind during our initial meeting. I feel right at home with this agency! I am forever grateful for the referral."

Mattie White

March 25, 2023

5  out of  5 rating by Mattie White
"Maceo was wonderful to work with. We combined home, auto and an umbrealla saving me over $1000.00 a year!"

Debi C

March 23, 2023

5  out of  5 rating by Debi C
"I've been a customer of John's for over 30 years, that speaks for itself. My recent interaction with Maceo was top notch! He's very knowledgeable and extremely helpful, too. Thank you!"

Will W

March 22, 2023

5  out of  5 rating by Will W
"Maceo is the coolest. Very prompt and knowledgeable. Very courteous and thorough with his work. So glad I made the switch to his agency."

William Rutter

March 21, 2023

5  out of  5 rating by William Rutter
"Masio rocks"

julie knight

February 27, 2023

5  out of  5 rating by julie knight
"Maceo is the best"